True Blue Power®, a division of Mid-Continent Instrument Co., Inc., understands that customer satisfaction is the cornerstone of our business. If you are dissatisfied for any reason, let us know. For assistance, contact a Customer Service representative at either of our two locations.
We provide a limited warranty for all new True Blue Power manufactured products for twenty-four (24) months after the date of original sale, excluding TS835 Series Emergency Power Supplies purchased on or after January 1, 2022. All new TS835 Series units have a sixty (60) month limited warranty. We will repair or replace a unit under warranty once the unit is returned and we verify the malfunction. After repair or replacement, items under warranty retain the unused portion of the original limited warranty period.
We provide a limited warranty for all exchanges and overhauls for one (1) year. Repairs include a 90-day limited warranty. We will repair or replace a unit under warranty once the unit is returned and we verify the malfunction. After repair or replacement, items under warranty retain the unused portion of the original limited warranty period.
True Blue Power warrants that all articles we furnish will conform to applicable specifications at the time of shipment and be free from defects in workmanship and in materials that we replace. Our obligation will be limited to replacement or repair. Except for a warranty of title and the limited warranty set forth above, no other warranties, express or implied, or other obligations or liabilities shall apply. In no event will the seller be liable for any incidental damages, consequential damages, special damages, indirect damages, loss of profits, loss of revenues, or loss of use, even if informed of the possibility of such damages. The seller’s liability for damages, arising out of or relating to a product or order, is limited to the lower of catalog or contract price for the specific product that gives rise to the claim. To the extent permitted by applicable law, these limitations and exclusions will apply regardless of whether liability arises from breach of contract, warranty, tort (including but not limited to negligence), by operation or law, or otherwise.
For complete warranty details, contact a Customer Service representative or download a document from the list below.
We are pleased to offer a Limited Lifetime Warranty for select new manufactured True Blue Power® USB products (purchased on or after March 26, 2018). We will repair or replace a unit under warranty once the unit is returned and the malfunction is verified.
This Limited Lifetime Warranty applies only to original installation and non-commercial applications (Part 121 & 125), and is effective only if a product Warranty Registration Form has been submitted within 45 days of purchase.
For complete warranty details, contact a Customer Service representative or download the warranty document below.
In order to be eligible for the USB Limited Lifetime Warranty you must submitted a product registration form within 45 days of purchase.
Click "register" below to fill out the short online registration form.Register